Privacy Policy

Privacy Policy

Introduction

Welcome to https://utility-trailers-listowel-ontario.bestcitypro.com (hereafter referred to as “Trailer Dealership Ontario” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of personal information in compliance with various global privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA/CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut’s Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services accessible via links on our site. These entities have their own privacy policies governing user data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users when:

  • You use our applications and services as an authorized user account holder.
  • You visit any of our websites linked to this policy.
  • We communicate with you via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect diverse categories of personal data, including:

  • Account Information: Details required to create and manage your user account, such as usernames, passwords, and contact preferences.
  • Payment Information: Data needed for processing transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  • Financial Information: Records of purchases, spending patterns, and financial status, if relevant to our services.
  • Purchase Information: Details about products or services you’ve purchased from us, including order numbers and purchase history.
  • Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of providing personalized experiences and analytics.
  • Location Data: Information about your geographical location when using our GPS-enabled services (obtained with your consent).
  • Feedback: Reviews, ratings, and comments you share to help us improve our products and services.
  • Social Media Information: Details from social media platforms when users interact with our content or share it.
  • Product Information: Preferences, specifications, and reviews related to the products you show interest in or purchase.

We collect this data through various methods: user input forms, account settings, interactions with our applications, automated technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your device to enhance user experience and enable essential functionality. We use cookies for several purposes:

  • Strictly Necessary: These ensure basic functions like logging in, navigation, and page rendering.
  • Preference: Remembering user preferences, such as language settings and layout choices.
  • Analytics: Tracking website usage statistics to improve our services and content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes specified in this policy or required by law. Once the data is no longer needed, we securely delete or anonymize it. Our retention periods vary based on the type of data and its use:

  • Account information and transaction records are kept for 7 years after account closure to meet tax and legal obligations.
  • Purchase history may be retained indefinitely for analytics and business development purposes.
  • Most other personal data is deleted within 6 months of it no longer being needed for the original purpose.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and receive a copy of your personal information held by us.
  • Rectification: Ability to correct inaccurate or incomplete data.
  • Erasure (Right to be Forgotten): Request for deletion of your data, except where required by law.
  • Restriction: Limitation on how we use your personal data.
  • Portability: The right to receive a copy of your data in a structured, commonly used format and to transfer it to another controller.
  • Objection: Ability to object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Right to be free from discrimination when exercising any of your data protection rights.

To exercise these rights or for data-related queries, please contact our Data Protection Officer at privacy@utility-trailers-listowel-ontario.bestcitypro.com or write to us at:

Trailer Dealership Ontario
Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time, and we will post the updated version on our website. We encourage users to review this policy periodically for any changes.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions regarding data privacy, please contact us:

  • Email: contact@utility-trailers-listowel-ontario.bestcitypro.com
  • Mail: Trailer Dealership Ontario, Privacy Team, [Address]
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